Let us simplify the world of carpet cleaning for you. In an industry rife with companies touting their exclusive methods and “low price coupon” offers that often fall short of expectations, we believe in transparency and providing honest upfront quotes.
Here are 8 critical factors to consider when it comes to carpet cleaning:
- Soil Composition: A staggering 78% of the dirt in carpets is non-water soluble. To address this, we meticulously pre-vacuum all areas slated for cleaning using high-quality commercial-grade vacuums. Some may argue that this step is unnecessary with truck-mounted equipment, but we respectfully disagree. Imagine adding water to sand or dirt and trying to remove it!
- Water Solubility: Approximately 14% of carpet dirt is water soluble, making soap and water the most effective cleaning agents. We employ a Hot Water Extraction Cleaning method (steam cleaning) with state-of-the-art truck-mounted equipment. We include pre-treatment in our standard cleaning, and mechanical agitation is employed to liberate and suspend stubborn soils. Unlike some competitors, we don’t treat this as a separate “deep cleaning” add-on. Think of it like laundry – detergent and agitation are essential for cleanliness.
- Solvent Solubility: About 6% of carpet soil is solvent soluble, meaning it’s oily and necessitates solvent-based removal. Some cleaners may use citrus oils or advocate dry cleaning, both of which rely on solvents as their primary cleaning agents. But what about other types of soil in your carpet? Imagine using mineral spirits to clean a beverage spill or oil and vinegar that won’t mix in salad dressing. We address this by incorporating post-spotting in our standard cleaning.
- Spots vs. Stains: It’s vital to differentiate between spots (surface soils that haven’t penetrated fibers) and stains (soils or dyes that have altered fiber color). We employ safe spotting procedures to tackle stains as part of our cleaning process. Still, certain stains like colored drink spills, paint, dyes, filtration soiling, pet accidents, ink, bleach, and more may require specialized techniques. In some cases, stains may prove permanent, and we’ll advise you accordingly during our walkthrough inspection.
- Furniture Handling: We include moving lighter furniture items (provided they’re free of breakables) in our service, eliminating the need for additional charges. Bulkier items like beds, sofas, and dressers typically remain in place, but we can discuss the movement of exceptionally heavy or delicate pieces with your technician. Furniture that is relocated will be carefully placed on tabs or blocks to prevent color transfer to the carpet and avoid damage.
At Golden Glove, we believe in demystifying carpet cleaning, offering a straightforward approach, and ensuring your complete satisfaction throughout the process.
GOLDEN GLOVE GUARANTEE
You can utilize any of Golden Glove’s services with complete confidence! That’s because we offer a 100% Delighted Guarantee for every customer, residential or commercial. If you’re not completely delighted with the results of our services we’ll re-clean to your satisfaction for FREE!
And for our residential customers, once we have provided services you automatically become part of our Preferred Care program that offers priority scheduling, free lifetime refills on our special carpet stain remover and a 10% discount on repeat cleanings within six months of the original service.